QUEEN CITY COMMUNICATONS

TERMS & CONDITIONS

Please read these terms and conditions carefully before using our website.

By accessing our website, purchasing products, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

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Terms & Conditions

Welcome to Queen City Communications (https://queencitycommunications.ca). These Terms and Conditions (“Terms”) govern your use of our website, the purchase of our hardware and DIY kits, and the procurement of our installation and consulting services.

By accessing our website, purchasing products, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Read our Terms & Conditions

Queen City Communications-Regina Security Companies

Last Updated: June 11, 2026

1. Definitions

  • Company“, “We“, “Us“, “Our“: Refers to Queen City Communications, operating out of Regina, Saskatchewan.
  • “Services”: Refers to the physical network installation, satellite/Starlink setup, data cabling, cellular boosting, and camera system integration services provided by the Company.
  • “Products”: Refers to physical goods, including security cameras, DIY calving kits, hardware, and related equipment sold through our platform.
  • “User”, “You”: Refers to any website visitor, customer, or recipient of our services.

2. Eligibility & Governing Law

You must be at least the age of majority in your province or territory of residence to use this website or purchase our products.

These Terms are governed by and construed in accordance with the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein.

Any legal disputes shall be handled exclusively in the courts of Regina, Saskatchewan.

3. Privacy, Cookies, and Google Analytics

Your privacy is important to us. Our data collection practices are structured to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

  • Google Analytics: Our website uses Google Analytics, a web analysis service provided by Google LLC. Google Analytics uses “cookies” (text files placed on your computer) to help us analyze how visitors use our site. The information generated by the cookie about your website usage will be transmitted to and stored by Google.
  • Data Purpose: We use this data strictly to improve our web performance, monitor traffic patterns, and optimize user experience. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can choose to block or disable cookies through your individual browser settings.

4. Text Messaging (SMS) Program & CASL Compliance

Queen City Communications complies with Canada’s Anti-Spam Legislation (CASL). If you provide your mobile number to us through our contact forms, quote requests, or during a purchase transaction, you may opt-in to receive text messages from us.

  • Consent: We will only send you commercial text messages (such as project updates, service scheduling, or promotional offers) if we have obtained your explicit or clearly implied consent under CASL guidelines.
  • Message & Data Rates: Standard text messaging and data rates from your mobile carrier may apply.
  • Opt-Out: You can opt-out of receiving text messages from us at any time. To stop receiving texts, reply “STOP” to any message you receive from us. Upon receiving your “STOP” request, we will send a single text confirming you have been unsubscribed, and we will cease text communications unless you opt back in.

5. Product Sales, DIY Kits, and Equipment Warranties

  • Pricing and Availability: All prices listed on our website are in Canadian Dollars (CAD) and are subject to applicable provincial (PST) and federal (GST) taxes. We reserve the right to modify prices or discontinue products at any time without notice.DIY Kits: We offer pre-configured
  • DIY kits (e.g., calving camera systems). While we provide standard configurations and components, the success of self-installation depends heavily on user execution, property geography, and local interference.
  • Warranties: Equipment sold directly by Queen City Communications features specific manufacturer or company hardware warranties (e.g., our standard 3-year equipment warranty on select qualified components). Third-party products (such as Starlink components) are subject strictly to their respective manufacturers’ warranties. We do not supply or finance third-party hardware unless explicitly stated in writing.

6. Installation, Site Access, and Services

  • Site Preparation: For physical installations, you are responsible for ensuring clear, safe access to the property (barns, shops, rooftops, homes). You must inform our technicians of any hidden hazards, underground wiring, or specific property constraints prior to structural work or drilling.
  • Permits and Approvals: The customer is responsible for obtaining any required landlord approvals, municipal permits, or condo board authorizations necessary for the installation of antennas, satellite dishes, or external wiring.

7. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, Queen City Communications, its directors, employees, or contractors shall not be liable for any indirect, incidental, special, exemplary, or consequential damages arising out of:

  1. The use of, or inability to use, our physical equipment or network services.
  2. Any connectivity drops, signal loss, internet outages, or camera downtime—including crucial periods such as livestock calving seasons.
  3. Any minor property adjustments inherently necessary for low-voltage setups, such as weatherproofing drills or bracket mounting, provided our technicians exercised standard professional care.Our total cumulative liability to you for any claim arising from our products or services shall not exceed the total amount you paid to Queen City Communications for the specific product or service giving rise to the claim.

8. Intellectual Property

All content included on our website, such as text, graphics, logos, product descriptions, images, and software, is the property of Queen City Communications or its content suppliers and is protected by Canadian and international copyright laws. Unauthorized reproduction or use of this material is strictly prohibited.

9. Changes to These Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:Queen City Communications

  • Phone: 306-533-5259
  • Location: Regina, SK, Canada
  • Email